Versatile AI Risk Assessment
Customer service, marketing and platforms

Dynamic pricing

Also known as: Dynamic pricing, algorithmic pricing

Online retailers and platforms automatically adjust prices to demand, costs, capacity and competitors' prices.

Explore the interactive model

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A concise PDF covering how the system works, its data flows and points to investigate, ready to share.

The explanations and measures describe the typical system design. Extensive personal changes add an appendix.

Understand the use case

What defines this use case?

Airbnb and online fashion retailer Myntra report using machine learning pricing models in their own technical publications.

This page describes a typical system design. Actual data flows and permissions depend on your implementation.

System design
Analysis and processing
Ability to act
Action permissions depend on integration
Fields of use
online retail, platforms
Also known as
algorithmic pricing, price optimisation

How it works, step by step

System design and data flows

  1. Input data

    Demand, inventory, costs, capacity and competitors' prices arrive continuously.

    Competitors' prices and demand signals originate externally and can be deliberately manipulated. Pricing based on individual profiles or behaviour processes personal data; consumer organisations found this to be rare.

  2. Processing

    A model estimates demand at different prices and selects the price that best improves the target metric.

    The system processes demand, availability and other permitted factors to derive suggested prices. Business rules can set price limits and validity periods. Only transfer to the sales system turns a model calculation into an actual offered price.

  3. Results

    The system sets or suggests the price.

    The result describes the defined model task. A match, category or forecast acquires its professional significance only in conjunction with the underlying data and intended use.

  4. Use and impact

    Customers pay the current price, and sales feed back into the model.

    Integration determines whether the result is simply displayed, adopted after approval or written directly into a business application. These variants differ in their data flows and permissions.

Explore the system design: Select a component to see its task, incoming and outgoing data, and role in the use case. The guided walkthrough explains each phase. Then use Yes, Uncertain and No to represent your specific system variant.

How the system is built

8 review first8 clarify8 baseline threats

InputProcessingResultImpact Externalaccess 04 Input 30 Third-partycontent 00 AI model 10 Providerservice 02 Documentcollection 00 Memory 00 Training andfeedback 30 OtherAI agents 00 Tools andinterfaces 00 Result 10 Business appor equipment 01 person 00 Affectedperson 00 AI serviceswithout approval 01 Externalaccess 04 Input 30 Third-partycontent 00 AI model 10 Providerservice 02 Documentcollection 00 Memory 00 Training andfeedback 30 OtherAI agents 00 Tools andinterfaces 00 Result 10 Business appor equipment 01 person 00 Affectedperson 00 AI serviceswithout approval 01
  • Present
  • Depends on your system
  • Absent
  • Review first
  • To clarify

In this system design: 8 to review first, 8 to clarify, 8 baseline threats.

Architecture as a list

How it differs from similar use cases

Data and information

Input data and information sources

Competitors' prices and demand signals originate externally and can be deliberately manipulated. Pricing based on individual profiles or behaviour processes personal data; consumer organisations found this to be rare.

Processing and operating environment

The model processes the inputs. Whether it runs internally or with a service provider must be established for the specific implementation.

Storage and further use

The pricing model learns from the deployer's own booking and sales data. Sales at the prices set feed back into the model as new data.

Results and data sharing

Some systems set shop prices themselves; others only suggest them.

Using a provider does not automatically determine where processing takes place. Storage location, subcontractors, deletion periods and use for training must be checked for the specific deployment.

Assess risks and determine measures

From understanding the system to analysing risks

  1. Define the system boundary

    Record data, participants, interfaces and permissions. Resolve uncertain characteristics in the model.

  2. Investigate threats

    Relate review candidates to actual data flows: what could happen, and who would be affected?

  3. Assess risk

    Assess impacts and likelihood in the deployment context. The number of review candidates is not a risk score.

  4. Provide evidence of measures

    Select appropriate controls, assign responsibilities and define effectiveness checks. Document residual risks and approvals.

Key threats in the application context

  • 3 particularly important
  • 5 typical
  • 8 depending on the system
  • 8 additional threats for every AI system

A total of 24 threats from the threat catalogue may be relevant to this use case.

Priority review points

  1. Misalignment

    The model learns it can charge particularly high prices in emergencies or when capacity is scarce. Revenue rises, but customers feel exploited and regulators take notice.

  2. Training Data Poisoning

    A competitor temporarily sets unusual prices or creates artificial demand. The model learns from this and adjusts its own prices in a way that harms the deployer.

  3. Insecure Output Handling

    Calculated prices go straight into the shop without review. An input error then creates prices far below cost or far above market levels that take effect immediately.

5 further review candidates in the typical design

Other relevant threats

  1. Targeted Poisoning / Label Poisoning

    Falsified training labels can deliberately shift model outputs.

    Listed because of this characteristic

    • Uses operational feedback
  2. Backdoor ML Model

    Training data or an adopted base model can introduce hidden triggers for misbehaviour.

    Listed because of this characteristic

    • Learns from your own data
  3. Privacy Attacks

    Targeted queries can recover some personal or protected training data from the model.

    Listed because of this characteristic

    • Processes confidential data
  4. Sensitive Information Disclosure

    Confidential content can appear in answers, supplied context or logs.

    Listed because of this characteristic

    • Processes confidential data
  5. Exfiltration from ML Application

    Protected data can leak through tools, network connections, storage or insiders.

    Listed because of this characteristic

    • Processes confidential data

Up to 8 further threats may apply, depending on your system design. Nine threats need to be reviewed for every AI system. One of these is particularly important here and is therefore listed above.

System features and open questions

Each Yes adds further threats to your checklist, up to 8 in total. If you cannot yet answer a question, include its threats in your review.

How many threats a Yes adds
  • Added by this Yes

How your system is built

  1. Changes data or triggers processes1 threat

How your system is built

Can the system change things itself, such as storing data, sending messages, initiating transactions or granting permissions?

Some systems set shop prices themselves; others only suggest them.

If yes, add

How you operate the system

These questions arise for almost every AI system.

Controls and implementation

Measures for the priority review areas are expanded. Each linked measure explains how to implement it.

Controls for the remaining threats are available on their pages in the threat catalogue.

AI Act provisions

When AI Act provisions apply
  1. Art. 4: AI literacy

    For every AI system Applies since 2 February 2025.

  2. Art. 5 para. 1 point a, b: Manipulation and exploitation of vulnerability

    Depending on use Review trigger since 2 February 2025.

Applies to every AI system

Art. 4: AI literacy

Applies if staff or appointed representatives operate or use AI systems.

Applies since 2 February 2025.

Obligations and details for Art. 4: AI literacy
Who bears the obligations
Provider, Deployer, Product manufacturer, Provider of a general-purpose AI model

Detailed obligations

May apply in particular uses

Art. 5 para. 1 point a, b: Manipulation and exploitation of vulnerability

Applies if the system deliberately sets prices to exploit individuals' distress or vulnerability in a way that risks significant harm.

Applies since 2 February 2025.

Obligations and details for Art. 5 para. 1 point a, b: Manipulation and exploitation of vulnerability
The general condition is
Applies if the system influences behaviour through subliminal, manipulative or deceptive means, or exploits vulnerability due to age, disability or social or economic circumstances, with a risk of significant harm.
Who bears the obligations
Provider, Deployer, Importer, Distributor, Authorised representative, Product manufacturer, Provider of a general-purpose AI model

Detailed obligations

Classify your system with the quick checker All obligations in the obligations compass

Cross-cutting threats

Review these threats for every AI system, whatever its purpose.

Why these threats always belong on the checklist

Atypical system features

View 17 further questions

If any of these features does apply to your system, add the listed threats.

Sources

Related use cases

Also in the field of Customer service, marketing and platforms

Updated: 30 September 2026. Review checklist rules version 0.3.2, threat catalogue version 2026.10.24.2. How these pages are structured